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Shipping & Delivery Policy
TitanChef works to ensure you receive your product quickly and safely.
1. Processing Time
After payment confirmation, your order will be processed within 1-2 business days. You will receive an email with your tracking number once the product has been shipped.
2. Delivery Times
Delivery time varies based on your location:
- Continental US: 3-7 business days
- Alaska & Hawaii: 7-14 business days
Tracking information is sent automatically after shipment.
3. Shipping Costs
We offer FREE shipping on all orders within the United States.
4. Tracking
After shipping, you will receive a tracking code via email. You can track your delivery status directly on the carrier's website.
5. Delivery Address
Please ensure the address provided at checkout is correct and complete. TitanChef is not responsible for deliveries to incorrect or incomplete addresses provided by the customer.
6. Delivery Issues
If there are any issues with your delivery (lost package, damage during transit, etc.), please contact us:
- Email: info@titanchefcut.com
- Phone: +1 (505) 555-0123
Our team is ready to resolve any situation in the best way possible.